Thank you for sharing your feedback with us on Famous Amos® cookies, which we deeply appreciate.
As we have taken your feedback seriously, we had carried out a thorough investigation immediately upon receiving your email, thank you for your patience while we investigate. Being in the F&B industry, we place high priority in hygiene.
From our investigation, all the necessary hygiene practices have been properly carried out accordingly and our cookies making processes have been closely monitored by the person in charge on timely manner.
As a gesture of goodwill, we would like to offer you RM60 e-voucher as a token of appreciation for your kind feedback and consideration. You can present or flash this e-voucher when making payment at Famous Amos.
On behalf of Famous Amos we sincerely apologise and we hope to see you again soon!
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