MOCHA NUTS MADNESS COOKIE

Question 1

Customer: What is Mocha Nuts Madness cookie?

Teammate: It is a new cookie flavor whereby this is a coffee-based cookies with mixture of macadamia and

pecan nuts.

Question 2

Customer: What are the ingredients of this flavor?

Teammate: The main ingredients of this cookie flavor including coffee, pecan nuts, macadamia nuts and

dark chocolate chips.

Question 3

Customer: Does it contain caffeine?

Teammate: Yes, it contains caffeine as the main ingredient is coffee.

Question 4

Customer: Would it be okay if I take mixed flavor and share it with my friend who has nuts allergy?

Teammate: We encourage you to take separate bag instead of mix flavor for safety precautions as Mocha

Nuts Madness cookies contain mixed nuts.

Question 5

Customer: How long will you have this flavor available?

Teammate: Mocha Nuts Madness flavor will continue to be available depending on our customers’ demand.

Question 6

Customer: Is it available at all of your outlets?

Teammate: Yes, it’s available at all Famous Amos outlet.

Question 7

Customer: How much is the price of Mocha Nuts Madness?

Teammate: Mocha Nuts Madness cookie is the same price as the rest of the flavor. (Show displayed price)