Thank you for bringing this matter to our attention.
Kindly be informed that we have thoroughly reviewed the transaction as per our packing records. We can confirm that the cookies were weighed accurately during the packing process, and no discrepancies were found. Our team follows strict quality and packing standards to ensure all orders met the correct specifications.
We thank you for your valuable feedback and we hope to see you again soon at Famous Amos. Have a pleasant day!
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