Thank you for the time you took to connect with us on Famous Amos®.
Kindly brief us more details on the issue you encountered during the visit.
To allow us to investigate the matter further, we would appreciate if you could furnish us with more information:
- Visit date and time
- Outlet location
- Were you able to complete your purchase in the end? Yes/No (If your response is "Yes" kindly provide us with further details below)
- Purchase items (e.g.: 100g cookies in bag, flavor Original Chocolate Chip)
- To email us the purchase receipt (if any)
- Payment method: Card/E-Wallet/Cash
- Kindly specify whether the "not crunchy" refers to the cookies or the macadamia nuts, or the two of them.
Please allow us some time to carry out the necessary investigations to better understand the situation.
Looking forward to your reply.
Thank you and have a pleasant day.
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